For property management agencies

Maintenance sorted.
Arrears chased.

Tenant requests are read, triaged and sent to the right trade after your approval. Arrears get a reminder on day one and an escalation on your schedule. Routine inspection notes become the report. From one Slack channel.

A private server for your businessYour data never trains AIYou approve what matters
A key ring with an apartment block, a spanner and an envelope floating around it

For property management agencies

Two hundred properties, one inbox. A leak at 7am, an owner asking why the rent is late, a routine inspection to write up. Feltlab connects PropertyMe or PropertyTree, your inbox and your trades to one channel, so each request moves to the next step on its own and you handle the decisions.

Works with the tools
you already pay for.

Each one is connected through your own account, with only the access a workflow needs. If a system has an API or sends email, it can usually be connected.

PropertyMeProperties, tenancies, maintenance and arrears
PropertyTreeTrust accounting and tenancies
Console CloudTenancies, maintenance and inspections
AiloRent, owner payments and messaging
Microsoft 365Outlook and SharePoint
Google WorkspaceGmail, Calendar and Drive
WhatsAppTenant photos and trade updates
XeroAgency invoicing and bills

Tools Feltlab works with, not partners or endorsements.

Event-based

Some work shouldn't wait to be asked. When something happens in your business, the next steps run on their own, inside the tools you already use. Anything that touches money or customers waits for your yes.
Tenant reports a faultLogged as a job, trade suggested, owner approval requested if needed
Rent 1 day lateReminder sent, escalated on your schedule
Routine inspection completedReport drafted from your notes and photos
Lease ends in 60 daysRenewal or vacate steps started, owner informed
Owner asks a questionAnswer drafted from the property's records

What comes off your plate.

The workflows most property managers start with. Agent Starter includes three; the audit finds the rest.

Saves time

Maintenance triage

Every tenant request becomes a job with photos attached, the right trade suggested and the owner's approval requested where needed. Quotes are collected and compared for you.

Brings in money

Arrears chased

Reminders on the days you choose, escalating in your words and your agency's process, with a list of who's still behind each morning.

Saves time

Inspection reports drafted

Your notes and photos from a routine become a report in your template, ready to review and send to the owner.

Brings in money

Owner updates

Monthly summaries and answers to owner questions drafted from the property's records, in your agency's tone.

Reduces risk

Compliance dates

Smoke alarms, pool certificates, lease expiries and entry notices tracked per property, with the paperwork sent on time.

Visibility

Morning brief

Arrears, open maintenance and today's inspections in one short read before the phones start.

Saves time

A leak at 7am,
a plumber by 8.

A tenant sends a photo of water under the sink. It's logged as a job in PropertyMe, the owner's maintenance limit is checked, and your usual plumber is lined up with the details. You approve one message and the tenant knows who's coming and when.

  • Logged with photos
  • Owner limit checked
  • Trade booked after your yes

Maintenance · 14/22 Harbour Rd

Leak under kitchen sinkReported 7:02am with 2 photosNew
Owner limit $500 · within limitNo owner approval needed
Harbour Plumbing · waiting for your approvalReply approve to book for today

Two ways
to start.

Both begin with a free 15-minute call, and nothing is built without your yes. Prices exclude GST.

Most agencies start with the audit. Property management is full of event-based work, and a half day in the office finds the two or three flows that free up the most time.

Agent Starter

$1,000 + GST setup

then from $400 + GST a month

For businesses with a few staff and clear workflows. Pick three from this page, and your agent is set up and connected within weeks.

  • Your agent in a private Slack channel
  • Three workflows from this page
  • Connected to the tools you already use
  • AI usage included, within fair use
  • Support, and one hour of changes a month
  • A 30-minute setup call instead of the audit

Agent + Audit

Where most start

$1,000 + GST audit, $1,000 + GST setup, $2,000 to $10,000 + GST build

then from $800 + GST a month

For businesses with staff and work that spans several systems. A half day in your business finds the automation with the most money in it, then one fixed-price quote.

  • Your agent in a private Slack channel
  • Half-day audit, with $500 + GST credited to a build within 60 days
  • Workflows built to your process, one fixed price
  • Connected to every system the audit finds
  • AI usage included, within fair use
  • Support, and up to three hours of changes a month

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

Questions

Does it work with PropertyMe?

Yes. Properties, tenancies, maintenance jobs and arrears stay in PropertyMe (or PropertyTree, Console or Ailo), read and updated through your own account.

Will tenants and owners get messages without us seeing them?

Not until you choose to let a routine one run. Every message waits for a yes from your team to begin with, and every action is logged.

Can it follow our arrears process?

Yes. The days, wording and escalation steps are yours. It runs them the same way across every tenancy.

Where do most agencies start?

With the audit. Property management is full of event-based work, and a half day in the office finds the two or three flows that free up the most time.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, the audit shows exactly what to automate and what it's worth.

Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.