For electricians, plumbers and trade businesses

Quotes out tonight.
Paid without the chase.

Site notes and photos become a draft quote. Overdue invoices get chased politely. Supplier bills file themselves in Xero. The office runs from one Slack channel on your phone, and you only step in to say yes.

A private server for your businessYour data never trains AIYou approve what matters
A hard hat with a spanner, a ticked invoice and a phone floating around it

For electricians, plumbers and trade businesses

The admin starts when the tools go down. Quotes at the kitchen table, invoices chased on a Sunday, receipts in the glovebox. Feltlab connects Xero, your job software and your inbox to one Slack channel, so the paperwork moves on its own and the money comes in sooner.

Works with the tools
you already pay for.

Each one is connected through your own account, with only the access a workflow needs. If a system has an API or sends email, it can usually be connected.

XeroQuotes, invoices, bills and reminders
MYOBThe same, for MYOB businesses
ServiceM8Jobs, scheduling and job notes
TradifyJobs, quotes and timesheets
simPROJobs, quotes and materials
AroFloJobs, compliance and timesheets
Google WorkspaceGmail, Calendar and Drive
hipagesLead notifications answered

Tools Feltlab works with, not partners or endorsements.

Event-based

Some work shouldn't wait to be asked. When something happens in your business, the next steps run on their own, inside the tools you already use. Anything that touches money or customers waits for your yes.
Missed call from a new numberText sent back within a minute, lead logged, follow-up next morning
Site notes and photos sent from the uteDraft quote in Xero, priced from your rates, ready for your yes
Invoice 14 days overduePolite reminder sent, firmer one at 30 days
Supplier invoice emailed inBill created in Xero against the job
Licence or insurance 30 days from expiryReminder to you, with the renewal details

What comes off your plate.

The workflows most trades start with. Agent Starter includes three; the audit finds the rest.

Brings in money

Missed calls answered

A new number rings out while you're on the tools. The caller gets a text straight back, the lead is logged, and a follow-up goes out next morning if you haven't called.

Brings in money

Quotes from site notes

Send photos and a few lines from the ute. A draft quote lands in Xero or your job software, in your format and priced from your usual rates. You check it and send.

Brings in money

Invoices chased

Overdue invoices get a friendly reminder, then a firmer one, in your words. Payments are matched when they land, and you see who still owes you every Monday.

Saves time

Supplier bills filed

Invoices and receipts emailed in or photographed are read and created as bills in Xero against the right job, ready for your bookkeeper.

Reduces risk

Reviews asked and answered

Happy customers are asked for a Google review when the job closes. Good reviews get a reply in your voice, and a bad one reaches you straight away.

Reduces risk

Paperwork that doesn't lapse

Licences, insurance, white cards and subcontractor paperwork are tracked, with reminders before anything expires.

Brings in money

Quoted before
you're home.

Photos and notes sent from the job at 3:40pm. By 4:10pm a draft quote is in Xero, priced from your rate sheet and written the way you'd write it. One word to approve and it's with the customer tonight, not Friday.

  • Priced from your rates
  • In your format and words
  • Sent after your yes

Draft quote · QU-1187

Switchboard upgrade · 12 Baxter StFrom site notes, 3:42pm$3,840
Labour · 6 hrsYour standard rate$660
Waiting for your approvalReply approve in Slack

Two ways
to start.

Both begin with a free 15-minute call, and nothing is built without your yes. Prices exclude GST.

Most trade businesses start on Agent Starter with missed calls answered, quotes from site notes and invoice chasing: the three that bring money in fastest.

Agent Starter

Where most start

$1,000 + GST setup

then from $400 + GST a month

For businesses with a few staff and clear workflows. Pick three from this page, and your agent is set up and connected within weeks.

  • Your agent in a private Slack channel
  • Three workflows from this page
  • Connected to the tools you already use
  • AI usage included, within fair use
  • Support, and one hour of changes a month
  • A 30-minute setup call instead of the audit

Agent + Audit

$1,000 + GST audit, $1,000 + GST setup, $2,000 to $10,000 + GST build

then from $800 + GST a month

For businesses with staff and work that spans several systems. A half day in your business finds the automation with the most money in it, then one fixed-price quote.

  • Your agent in a private Slack channel
  • Half-day audit, with $500 + GST credited to a build within 60 days
  • Workflows built to your process, one fixed price
  • Connected to every system the audit finds
  • AI usage included, within fair use
  • Support, and up to three hours of changes a month

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

Questions

I'm not at a computer all day. How does this work?

Everything happens from your phone. Slack is an app like any other, and site notes, photos and approvals are one message each. The office side, like Xero and your inbox, runs on your private server.

Does it work with ServiceM8 or Tradify?

Yes. Jobs, notes and schedules stay in your job software, and the agent reads and writes to it through your own account. If your software has an API or sends email, it can usually be connected.

Will customers know it's automated?

Reminders and replies are written in your words and sent from your own accounts. Anything sent to a customer waits for your yes until you're happy to let the routine ones run.

What does a trade business usually start with?

Agent Starter, with missed calls answered, quotes from site notes and invoice chasing. Bigger outfits with an office team usually start with the audit.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, the audit shows exactly what to automate and what it's worth.

Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.