Feltlab vs hiring a virtual assistant

Admin done in minutes.
At any hour.

A virtual assistant or admin hire takes time to train, works set hours and needs logins to everything. Feltlab's agent runs the repeat admin around the clock, in your tone, with your approval on anything that matters. From $500 + GST a month.

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A private server for your businessYour data never trains AIYou approve what matters

The short answer

A virtual assistant is a person you hire and train. Feltlab is an agent that runs the repeat admin for you, any hour, from $500 + GST a month. The agent chases invoices, sorts the inbox, drafts quotes and keeps records up to date in your own tools, in your tone, within minutes. A person is still better for phone calls, judgement calls and relationships, and plenty of businesses use the agent so their admin staff can spend more time on those.

Side by side.

HoursFeltlab: Any time, including nights and weekendsA virtual assistant: Their working hours
Getting startedFeltlab: Running within days, with your industry's workflows switched onA virtual assistant: Recruiting, then weeks of training
AccessFeltlab: Only what each workflow needs, through your own accounts, revocable any timeA virtual assistant: Usually shared logins to most of your systems
Record of the workFeltlab: Every action logged, plus a monthly recordA virtual assistant: Whatever they note down
Phone calls and judgementFeltlab: Drafts and flags, then waits for a personA virtual assistant: A real strength
When they leaveFeltlab: Nothing to hand over. The workflows keep runningA virtual assistant: The know-how leaves with them
CostFeltlab: $500 + GST a month on Starter, $5,000 + GST on ManagedA virtual assistant: An hourly rate or a salary, plus your time managing it

Being fair

When to choose a virtual assistant instead.

  • Most of the work is phone calls, in-person tasks or relationships with customers.
  • The work needs human judgement on every item and doesn't repeat.
  • You want someone who can also run errands or work on site.

Many businesses give the agent the repeat work and keep their people for customers. A VA or office manager can ask the agent for things in the same Slack channel.

Two ways to start.

Both are monthly, with nothing up front and no lock-in. Prices exclude GST.

Starter

$500 + GST a month

Your industry's workflows, ready to switch on.

  • Your agent in a private Slack channel
  • Workflows preconfigured for your industry
  • Connect your systems
  • Support by message
Get started

Managed

$5,000 + GST a month

New workflows built and looked after for you.

  • Everything in Starter
  • New workflows built to your process
  • Monitored and fixed if anything breaks
  • Priority support and a monthly review
Get started

Get things built on Managed, then drop back to Starter when you don't need all hands on deck. What's built keeps running.

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

Questions

Will it replace my admin person?

That's up to you. Most businesses use it to take the repeat work off their people, so they spend their day on customers and the jobs that need a person.

Can my staff ask it for things?

Yes. Staff join your Slack channel and ask the agent directly. Anything involving money, bookings or customers waits for whoever you choose to approve.

Is it safer than giving a VA my logins?

The agent connects through your own accounts with only the access each workflow needs, every action is logged, and you can revoke access at any time from the apps it connects to.

Other comparisons.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, your agent can be running within days.

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Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.