Inbox sorting and drafted replies

An inbox that
sorts itself.

Every email read, labelled, sent to the right person and answered with a draft for anything routine, in your tone. Runs in your own Gmail or Outlook. For Australian small businesses.

Book a free callSee how it runs
A private server for your businessYour data never trains AIYou approve what matters

The short answer

A shared inbox can be sorted, routed and answered in drafts automatically, inside your own Gmail or Outlook. Each email is read and labelled, sent to whoever handles it, and anything routine gets a reply drafted in your tone, waiting in your drafts to check and send. Urgent ones are posted in your Slack channel.

Saves time

How it runs.

  1. 1Each email is read as it landsEnquiries, client questions, supplier invoices, notices and spam.
  2. 2Labelled and routedTo the right person or folder, by the rules you'd give a new starter.
  3. 3Routine replies draftedBooking changes, document requests and common questions, answered in your tone from what's in your systems.
  4. 4Attachments go where they belongBills to Xero, documents to the client's folder in Drive.
  5. 5What needs you is flaggedUrgent or unhappy emails are posted in your Slack channel with a short summary.

What waits for your yes: Replies stay as drafts until someone sends them. Once you trust a type of reply, you can let it send on its own.

#ledger-and-co · 8:02am

Inbox overnight: 38 emails sorted, 9 replies drafted. Needs you:

Mark T. · unhappy about a feeReply drafted for you to check
ATO notice · Sunline Pty LtdFiled to client folder · sent to Anna
9 routine repliesDocument requests and bookingsDrafts
6 supplier billsSent to Xero as draftsXero

Runs in the tools
you already use.

Each one is connected through your own account, with only the access this workflow needs.

Google WorkspaceGmail labels, drafts and Drive
Microsoft 365Outlook folders and drafts
XeroBills from attachments
HubSpotContacts and conversations

Tools Feltlab works with, not partners or endorsements.

Who it's for.

Each industry page lists the tools, the other workflows and where most businesses start.

Accountants and bookkeepers

Documents chased. Emails answered. A Monday WIP brief.

Client documents chased before BAS and tax time, inboxes triaged with drafted replies, lodgement deadlines tracked and new clients onboarded. Practice automation for accounting and bookkeeping firms in Australia.

See the workflows

Mortgage brokers

Enquiries answered. Documents chased. Emails sorted.

Enquiries answered within a minute, loan documents chased, fixed-rate expiries and settlement anniversaries followed up, and file notes drafted. Automation for mortgage broking businesses in Australia.

See the workflows

Property managers

Compliance tracked. Notices sent on time.

Maintenance requests triaged and sent to trades, arrears chased on your schedule, inspection reports drafted and owner updates written. Automation for property management agencies in Australia.

See the workflows

Conveyancers and small law firms

Critical dates tracked. Emails filed. Replies drafted.

Client documents chased per matter, settlement and critical dates tracked, inboxes triaged with drafted replies and new matters opened from the first email. Automation for conveyancers and small law firms in Australia.

See the workflows

Two ways to start.

Both are monthly, with nothing up front and no lock-in. Prices exclude GST.

Included in Starter for Gmail and Google Workspace.

Starter

Where most start

$500 + GST a month

Your industry's workflows, ready to switch on.

  • Your agent in a private Slack channel
  • Workflows preconfigured for your industry
  • Connect your systems
  • Support by message
Get started

Managed

$5,000 + GST a month

New workflows built and looked after for you.

  • Everything in Starter
  • New workflows built to your process
  • Monitored and fixed if anything breaks
  • Priority support and a monthly review
Get started

Get things built on Managed, then drop back to Starter when you don't need all hands on deck. What's built keeps running.

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

Questions

Does it send emails without anyone seeing them?

No. Replies wait in your drafts until someone sends them. Once you trust a type of reply, you can let that one run on its own.

Can it work across a shared inbox?

Yes. It routes each email to the right person by your rules and drafts in the voice of the business.

What happens to the emails it reads?

They're read on your own private server. When a step needs AI, only what that step needs is sent, to providers that don't train on your data or keep it. Every action is logged.

More workflows.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, your agent can be running within days.

Book a free call
Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.