Brings in money
How it runs.
- 1An enquiry arrivesFrom your website form, your inbox, or a portal like hipages or realestate.com.au.
- 2A reply goes out in under a minuteIn your tone, answering what they asked, with your first questions and times from your calendar.
- 3The lead is loggedIn HubSpot, your CRM or a Google Sheet, with where it came from and what they need.
- 4Follow-ups until they replyA nudge next morning and another a few days later, stopping the moment they answer.
- 5Big ones come to youAnything urgent or large is posted in your Slack channel straight away.
What waits for your yes: The first reply can run on its own once you're happy with the wording. Prices, promises and anything unusual wait for your yes.
#brightpath-finance · 8:02am
New enquiry from your website at 9:47pm, answered 40 seconds later:
Runs in the tools
you already use.
Each one is connected through your own account, with only the access this workflow needs.
Google WorkspaceGmail replies and Calendar times
HubSpotLeads, contacts and deals
PipedriveLeads and deals
hipagesLead notifications answered
realestate.com.auListing enquiries answered
DomainListing enquiries answeredTools Feltlab works with, not partners or endorsements.
Who it's for.
Each industry page lists the tools, the other workflows and where most businesses start.
Trades
Quotes drafted. Invoices chased. Bills filed.
Quotes drafted from site notes, overdue invoices chased, supplier bills filed in Xero and missed calls answered. Admin automation for electricians, plumbers, aircon and roofing businesses in Australia.
See the workflows
Mortgage brokers
Enquiries answered. Documents chased. Emails sorted.
Enquiries answered within a minute, loan documents chased, fixed-rate expiries and settlement anniversaries followed up, and file notes drafted. Automation for mortgage broking businesses in Australia.
See the workflows
Real estate agents
Buyers followed up. Listings written. Website updated.
Portal enquiries answered in a minute, open home follow-ups sent, vendor reports drafted, listings written in your voice and your website edited from Slack. Automation for real estate sales offices and buyers' agents in Australia.
See the workflows
Allied health clinics
New patients onboarded. Referrals filed. Replies drafted.
New patient enquiries answered and booked, overdue recalls sent, reviews requested after a good visit, and your inbox sorted. Automation for physiotherapy, chiropractic, podiatry and psychology clinics in Australia.
See the workflows
Two ways to start.
Both are monthly, with nothing up front and no lock-in. Prices exclude GST.
Included in Starter when enquiries reach your inbox. Connecting a CRM or a lead portal is done on Managed.
Starter
Where most start$500 + GST a month
Your industry's workflows, ready to switch on.
- Your agent in a private Slack channel
- Workflows preconfigured for your industry
- Connect your systems
- Support by message
Managed
$5,000 + GST a month
New workflows built and looked after for you.
- Everything in Starter
- New workflows built to your process
- Monitored and fixed if anything breaks
- Priority support and a monthly review
Get things built on Managed, then drop back to Starter when you don't need all hands on deck. What's built keeps running.
Your own private server
Your automations run on a server set up for your business alone, never shared with another client.
Only what a step needs
Your records stay on your server. When a step needs AI, only the information for that step is sent.
Never used to train AI
AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.
You approve what matters
Money, bookings and messages to customers wait for a yes from you or your team.
Every action logged
A plain-English record of everything it read, wrote and sent, so you can always check what happened.
Ring-fenced AI keys
Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.
Questions
Will people know the reply is automated?
Replies are written in your tone, sent from your own account and answer what the person actually asked. You choose whether they sign off as you or as the business.
I already reply quickly. Is it worth it?
It covers the nights, weekends and hours you're on the tools or with a client. It also keeps following up after the first message, which is the part that usually slips.
Does it work with enquiries from portals?
Yes, where the portal sends enquiries by email or has an API. hipages, realestate.com.au and Domain enquiries can all be answered. Connecting a portal or CRM is set up on Managed.
More workflows.
Let's find your busywork.
Start with a free 15-minute call. If there's a fit, your agent can be running within days.
Jason Corbett, founder
Your one contact from first call to launch.