Overdue invoice reminders for Xero

Paid sooner.
Without the awkward calls.

Overdue Xero invoices chased in your own words: a friendly reminder, then firmer ones on a schedule you set, with payments matched as they land. From $500 + GST a month for Australian small businesses.

A private server for your businessYour data never trains AIYou approve what matters

The short answer

Overdue invoices in Xero can be chased automatically, in your own words and from your own email. Each one gets a friendly reminder when it falls due, a firmer one later, and a note to you before anything sterner goes out. When the payment lands it's matched and the chasing stops. It's included in Starter at $500 + GST a month.

Brings in money

How it runs.

  1. 1Xero is checked every morningInvoices that fell due or passed one of your thresholds are picked up. Customers on a payment plan or in dispute are skipped.
  2. 2A reminder goes out in your wordsWritten from your past emails and sent from your own address, with the invoice and payment link attached.
  3. 3It gets firmer on your scheduleFor example at 7, 14 and 30 days. The last step, like a final notice, comes to you first.
  4. 4Payments are matchedWhen money lands in Xero, the reminders stop and the invoice drops off the list.
  5. 5Monday: who still owes youA short list in your Slack channel, oldest first, with what has been sent to each.

What waits for your yes: Final notices, anything to a customer you've flagged and any change to an invoice wait for your yes.

#sparkwise-electrical · 8:02am

Monday chase list from Xero. Reminders went out at 8am:

INV-2041 · Harbour Cafe21 days overdue · second reminder sent$1,860
INV-2057 · K. Nguyen8 days overdue · first reminder sent$420
INV-2033 · Lotus DentalPaid Friday · matched in Xero$2,310
INV-1998 · Pace Constructions45 days · final notice waiting for you$5,200

Runs in the tools
you already use.

Each one is connected through your own account, with only the access this workflow needs.

XeroInvoices, payments and contacts
MYOBThe same, for MYOB businesses
Google WorkspaceReminders sent from your Gmail
Microsoft 365Or from Outlook

Tools Feltlab works with, not partners or endorsements.

Who it's for.

Each industry page lists the tools, the other workflows and where most businesses start.

Two ways to start.

Both are monthly, with nothing up front and no lock-in. Prices exclude GST.

Included in Starter from day one for businesses on Xero and Google Workspace.

Starter

Where most start

$500 + GST a month

Your industry's workflows, ready to switch on.

  • Your agent in a private Slack channel
  • Workflows preconfigured for your industry
  • Connect your systems
  • Support by message
Get started

Managed

$5,000 + GST a month

New workflows built and looked after for you.

  • Everything in Starter
  • New workflows built to your process
  • Monitored and fixed if anything breaks
  • Priority support and a monthly review
Get started

Get things built on Managed, then drop back to Starter when you don't need all hands on deck. What's built keeps running.

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

Questions

Doesn't Xero already send invoice reminders?

Xero can send scheduled reminders from a template. This workflow writes each one in your own voice, sends it from your own inbox, skips customers who shouldn't be chased, gets firmer on the schedule you set and tells you every week who still owes you.

Feltlab vs the AI built into your tools
Will it upset good customers?

Reminders start friendly and are written the way you'd write them. Any customer can be marked to skip, or to come to you first, and anything stern waits for your yes.

What happens when a customer replies?

Replies land in your inbox as normal. If someone says it's paid or asks for more time, the chasing pauses and a reply is drafted for you to send.

More workflows.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, your agent can be running within days.

Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.